Quality Policy



We are committed,

  • To enhance customer satisfaction by providing on time delivery and defect free product to meet our customer expectation through devotion.
  • To continually improve our Products, Process and Practices by increasing employee morale and productivity.

Quality Initiatives

Nihon Technology has adopted and is headed for the following international standards for process definition and improvement at its global development centers

  • ISO 9001:2008
  • CMMI v1.2 -Level 3 - SEI's Capability Maturity Model practices

Quality Assurance

We have also undertaken various initiatives such as implementing an organization wide defect prevention program, metrics program, automation of testing and introduction of new tools. Our quality improvement program is based on the business needs, technology changes, customer feedback, suggestions, audit / assessment reports, and process performance. We have instituted processes that enable transition to new technologies and thus enable continuous process improvement.

Benefits

We will ensure that our customers benefit as a result of fewer defects, reduction in cycle time and improved delivery capabilities. Nihon Technology aims at providing value-additions through improvement in the performance of the systems that are outsourced, a reduction in the problems and failures, and improved stability, so as to lead to customer satisfaction and repeat business.

By implementing the processes, our organization and people will be trained to be methodical and process-driven. We have introduced best-of-breed industry practices and standards and thereby have confidence in our delivery capability. Focus on quality leads to lower costs and improved efficiency within the organization.

Information security

Information security management at IT outsourcing centers has become one of the important areas of concern for organizations. Stringent information security measures are in place at Nihon Technology to ensure business continuity and reduce business risk by preventing and minimizing the impact of security incidents.