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Pricing

Pricing is a critical factor to consider before outsourcing. Our pricing model allows you to keep your costs in control.Know Our Pricing

NTPL's Pricing Structure for Call Center Services

NTPL, with our India advantage is able to provide you call center services at competitive rates that you would not find in countries elsewhere. Our competitive price structures are customized based on the following factors:

• Terms of contract
• Call volumes
• Type of program
• Agent skill level requirements
• Complexity of projects

The costs of customized reports, training and set up are free of cost. Our prices are for non-technical processes and technical processes, vary per hour per person.

NTPL's Pricing Structure for Call Center Services

The rates charged for offshore/ onsite technical support can be based on different criteria:

• Per Closed Incident
• Per Interaction or Contact
• Per Talk Time
• Per Resource Deployment

Other pricing strategies include:

• Fixed cost/variable cost,
• Per minute,
• Per hour,
• Fixed percentage of employee usage,
• Incremental flat rates - incremental flat rates refer to pricing for a predetermined quantity and/or level of services at set prices.

Contact NTPL now for call center services that can drive you ahead of your competition. Our customer engagement team would be able to understand your requirements and give you accurate pricing quotes.