IT Service Desk is a single point of contact for all your service requests and other technology issues. NTPL provides helpdesk, asset management along with a focused approach for integrating business processes into the IT service management infrastructure.

Infra Managed Services disruption through Automation, IoT, Cloud and Mobile transform businesses by one device, user and function at a time. to compete, enterprises are moving from physical infrastructure to virtualized computing environments. NTPL provides Infra related services and Managed services model for Fixed and T&M models.

AI Training and Enablement for the Pharmaceutical Sector

We provide specialized AI training programs tailored for pharmaceutical and life sciences organizations, helping them adopt intelligent solutions that improve research efficiency and data utilization.

Since 2025, we have been delivering weekly hands-on training for generic drug manufacturers in the Kansai region.

The training is centered on Microsoft’s Copilot and its integration into everyday workflows from transforming historical R&D data into RAG-based systems to optimizing SQL queries using the Vibe Coding methodology for dynamic data retrieval from core systems.

Our approach bridges the gap between AI innovation and operational practicality, ensuring participants gain actionable knowledge to modernize their data processes and accelerate decision-making.

Brought on by growing competition, political developments, organizational growth or other internal or external factors. We offer our expertise in Near Shore and Remote IT Infrastructure Support & Technical Help Desk Services. We work with our Client as a transformation partner, aligning their IT investments with the business objectives. Our ITIL based technical support center offers:

• Data Centre
• Cloud
• Network
• Security and Service Management Services

In the ever changing global business environment, enterprises are becoming conscious to ensure that their internal systems can adapt quickly to changes IT. We enable organizations and businesses to achieve the right balance between operational efficiency and business needs.